Being prepared for the winter of life

This morning, I read this brilliant blog post by Cheltenham Maman about how anxiety over our children’s health and wellbeing can affect us. The post provides some sound advice for helping to manage parental anxiety so it’s certainly worth a read if you’re struggling with this. I also wrote this post last week about how […]

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A satisfactory response from Virgin Media

So, following my last post about my complaint of the way Virgin Mobile handled my contract closure, Virgin Media has finally responded to my complaint in a more human way. I missed a call this afternoon from the Head of Customer Services, but I’ve just spoken to the Chief Executive’s PA who called me about […]

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An open letter to Virgin Mobile

Dear James (if that’s even your real name), I think you missed the point. When I posted about my call to cancel the phone contract I had for my deceased daughter and shared it on Twitter and you said you would ‘look into my complaint’, I expected at least some attempt to show you give […]

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Stressful times cancelling Abi’s mobile phone contract

So it all kicked off a bit yesterday afternoon as I tried to finally sort out Abi’s mobile phone contract. And, as usual, it’s the big companies who seem to have no idea about dealing with the bereaved. I’ve blogged about this before. In October 2012, we bought Abi a new mobile phone (as she’d […]

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Child Benefit… a sore subject for the bereaved parent!

Oh the irony. Having just had a baby, I’ve finally got round to filling out the claim form for child benefit, the same day we receive our first correctly adjusted and reduced payment (for two children instead of three) following Abi’s death 14 months ago. Dealing with the Child Benefit department at HM Revenue and […]

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An elephant in the room

  There’s an elephant in the room. It is large and squatting, So it is hard to get around it. Yet we squeeze by with “How are you?” And “I’m fine” And a thousand other forms of trivial chatter. We talk about the weather. We talk about work. We talk about everything – except the […]

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I’d like to close the account please… because she’s dead!

Having Abi’s death well-publicised thanks to the wonders of Facebook and local media coverage has really helped me to avoid the anguish of telling people face to face. To speak those words is extremely hard, even now, although I’ve been talking about what happened to her so much that it’s almost become an automatic message […]

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